Check back often for a comprehensive schedule of all education sessions and events happening at the Club Industry Show.

All sessions listed as general conference are part of the conference series and are part of the All-Access Pass, 6-pack, 4-pack or single sessions. To register or learn more about the packages, please visit our registration page.

Select Criteria: Tracks = Trends & Technology

Wednesday, October 24
8:15 AM - 9:30 AM

  • Room:   Lake Ontario
  • Session Number:   A09
  • Wednesday, October 24, 8:15 AM - 9:30 AM
  • Tracks:  
As an early adopter and advocate of the Quantified Self, and owner of Fitnescity, a data-driven private training service, Laila Zemrani will describe what it means to quantify the everyday training experience. Wellness data —generated in many formats and from various sources— hold enormous promise for creating more personalized and...
Speaker
Laila Zemrani

Co-founder and CEO
Fitnescity
Speaker

Session details


Wednesday, October 24
10:00 AM - 11:15 AM

  • Room:   Lake Ontario
  • Session Number:   B09
  • Wednesday, October 24, 10:00 AM - 11:15 AM
  • Tracks:  
Technology is changing our industry at a warp speed including how our members experience our clubs. Learn how technology has altered the member experience, what elements have changed and the core components of the member experience that need to remain intact to ensure success. We will explore how to choose...
Speaker
Deborah Heisler

Director of Operations, East Coast
Active Wellness
Speaker

Session details


Wednesday, October 24
11:30 AM - 12:30 PM

  • Room:   Lake Ontario
  • Session Number:   CL9
  • Wednesday, October 24, 11:30 AM - 12:30 PM
  • Tracks:  
Gym owners and operators and consumers alike are developing a deeper appreciation for the importance of mindfulness, wellness and sustainability.  With a variety of settings now available in the fitness market for cycling studios, HIIT, group training, and many more, consumers can use their purchasing power to opt for more sustainable...
Speaker
Adam Zellner

President
Greener by Design
Speaker

Session details


Wednesday, October 24
12:45 PM - 2:00 PM

  • Room:   Lake Ontario
  • Session Number:   D09
  • Wednesday, October 24, 12:45 PM - 2:00 PM
  • Tracks:  
In this session we will explore the rapid growth of Boutique Fitness offerings. We will discuss the market factors at play, and why they are so appealing to so many customers. We will explore their strengths, weaknesses, and the opportunities to effectively compete with them.
Speaker
Scott Gillespie

President, Principal Consultant
Saco Sport & Fitness, Gillespie Club Services
Speaker

Session details


Wednesday, October 24
2:15 PM - 3:30 PM

  • Room:   Lake Ontario
  • Session Number:   E09
  • Wednesday, October 24, 2:15 PM - 3:30 PM
  • Tracks:  
Why are major health club chains and fitness brands investing in 3D body scanning technology? We will review how 3D body scans can impact your membership sales, experience, training programs and retention. Included will be a short demo, case studies and a review of example clubs and programs that integrate 3D body scanning.  
Speaker
Raj Sareen

CEO/Founder
Styku, LLC
Speaker

Session details


Wednesday, October 24
4:00 PM - 5:15 PM

  • Room:   Lake Ontario
  • Session Number:   F09
  • Wednesday, October 24, 4:00 PM - 5:15 PM
  • Tracks:  
At one time, fitness and technology were not thought of as going hand-in-hand, but that’s not the case anymore. With the wearables now being ubiquitous, data being collected on workouts, on-demand and virtual workouts growing in popularity and check-in systems moving toward biometrics, technology has become a major part of...
Speakers
Dean Giamundo

Director of Sales
Jonas Fitness
Speaker

Deborah Heisler

Director of Operations, East Coast
Active Wellness
Panelist

Michelle Blakely

Founder & Owner
See Jake and Jane Train
Panelist

Mr.  Mike Leveque

Chief Operating Officer
Myzone Inc
Panelist

Pamela Kufahl

Director of Content and Engagement
Club Industry
Moderator

Session details


Thursday, October 25
10:30 AM - 11:45 AM

  • Room:   Lake Ontario
  • Session Number:   G09
  • Thursday, October 25, 10:30 AM - 11:45 AM
  • Tracks:  
This session will teach attendees how to create an effective strategy to integrate multiple technology platforms in their health club. You will also learn how to maintain a consistent message in your health club to increase sales and member retention. In addition, this session will help attendees utilize their technology...
Speakers
Amanda Konigsberg

General Manager
Active Wellness
Speaker

Mark Koester

Director of Fitness
Active Wellness
Speaker

Session details


Thursday, October 25
1:15 PM - 2:30 PM

  • Room:   Lake Ontario
  • Session Number:   I09
  • Thursday, October 25, 1:15 PM - 2:30 PM
  • Tracks:  
Wearable technology continues to gain popularity, but are you using it to its fullest potential? In this session, learn how to significantly increase member engagement through wearable technology. Learning Objectives: --How to utilize wearable tech in your facility to increase member engagement. - How to increase Customer Lifetime Value with Wearable Tech. --What...
Speakers
Grace Kerr

Sales Associate
Myzone Inc
Speaker

Ron Sobiek

Business Development Manager
Myzone Inc
Speaker

Session details


Thursday, October 25
2:45 PM - 4:00 PM

  • Room:   Lake Ontario
  • Session Number:   J09
  • Thursday, October 25, 2:45 PM - 4:00 PM
  • Tracks:  
Software systems increasingly offer more and more data to health club owners and their staffs, even real-time data. But once you have all that data, how do you convert it into better decision-making for increased sales? This session will focus on how to use the MAD (monitor, analyze, decide) process...
Speaker
Dana Milkie

CEO & President
InTouch Technology
Speaker

Session details


Thursday, October 25
4:30 PM - 5:45 PM

  • Room:   Lake Ontario
  • Session Number:   K09
  • Thursday, October 25, 4:30 PM - 5:45 PM
  • Tracks:  
In this session, you'll learn the best practices to incorporate technology into your clients' training programs to help them reach their goals in the most efficient time possible. Come experience how data can be a great motivator, assessment tool, and will set yourself apart from the competition. You'll learn how...
Speaker
Patrick Wellington

Digital Solutions Specialist
Technogym
Speaker

Session details


Friday, October 26
8:15 AM - 9:15 AM

  • Room:   Lake Ontario
  • Session Number:   L09
  • Friday, October 26, 8:15 AM - 9:15 AM
  • Tracks:  
A customer relationship management (CRM) tool is probably one of the most valuable systems for a business to implement. There are three key objectives to any CRM: 1) understand the member, 2) understand the communication, and 3) understand the relationship. In this session, you will learn how In-Shape Health Clubs’...
Speaker
Sandra Lei

Marketing Director, Direct Channels
In-Shape Health Clubs
Speaker

Session details


Friday, October 26
9:30 AM - 10:30 AM

  • Room:   Lake Ontario
  • Session Number:   M09
  • Friday, October 26, 9:30 AM - 10:30 AM
  • Tracks:  
The traditional corporate management model is changing. Now more than ever, companies seek to improve employee health in a cost-neutral environment. Content includes data, techniques and information to help operators stay ahead of this trend.
Speaker
Dr.  Matthew Parrott, Ph.D., ACSM H/FD

Assistant Vice President of Business Development & Innovation
Corporate Fitness Works
Speaker

Session details


Friday, October 26
10:45 AM - 11:45 AM

  • Room:   Lake Ontario
  • Session Number:   N09
  • Friday, October 26, 10:45 AM - 11:45 AM
  • Tracks:  
Today the definition of wellness has evolved. What was once focused on strictly aerobics began to add the diet component, which then began to add the health component. Now the word wellness encompasses so much more than just those subjects. In addition, a marriage of wellness and technology has occurred--everything...
Speaker
Debra Orringer

Certified Exercise Physiologist and Integrative Nutrition Health Coach
Speaker

Session details