Check back often for a comprehensive schedule of all education sessions and events happening at the Club Industry Show.

All sessions listed as general conference are part of the conference series and are part of the All-Access Pass, 6-pack, 4-pack or single sessions. To register or learn more about the packages, please visit our registration page.

Select Criteria: Tracks = Leadership & Management

Wednesday, October 24
8:15 AM - 9:30 AM

  • Room:   Salon A3
  • Session Number:   A03
  • Wednesday, October 24, 8:15 AM - 9:30 AM
  • Tracks:  
This session will cover an overview of the Leadership & Management Track and dive into thinking about your business from a proactive manner versus a reactive manner.  It will be thought provoking on “what can be”, how to improve “what is” and get into avoiding status quo and “why it...
Speakers
Bill McBride

Co-Founder, President & CEO; President & CEO
Active Wellness; BMC3
Speaker

Mark Miller

COO
Merritt Clubs
Speaker

Session details


Wednesday, October 24
10:00 AM - 11:15 AM

  • Room:   Salon A3
  • Session Number:   B03
  • Wednesday, October 24, 10:00 AM - 11:15 AM
  • Tracks:  
You will learn a systematic approach to developing leadership.  Understand how investing 15-minutes a day can empower you to be a better leader and achieve your goals.  Explore what makes a good leader and learn what successful leaders have in common.  Get the secrets to effective leadership from today’s industry...
Speaker
Allison Flatley

CEO
Allison Flatley Consulting
Speaker

Session details


Wednesday, October 24
12:45 PM - 2:00 PM

  • Room:   Salon A3
  • Session Number:   D03
  • Wednesday, October 24, 12:45 PM - 2:00 PM
  • Tracks:  
Excellence comes from an engaged and motivated team.  One way to accomplish that is through cultural leadership.  In this interactive session learn how to lead by infusing a culture that inspires and motivates your team to be the best they can be!  Explore strategies that dramatically increase your level of...
Speaker
Chris Stevenson

Owner
Stevenson Fitness
Speaker

Session details


Wednesday, October 24
2:15 PM - 3:30 PM

  • Room:   Salon A3
  • Session Number:   E03
  • Wednesday, October 24, 2:15 PM - 3:30 PM
  • Tracks:  
When looking at your business do you only review numbers or do you understand the true organization health?  Learn what the difference is between a smart organization and a healthy one.  We will uncover the 4 common factors that drive success and some obsessions that can hinder it. Discover what...
Speaker
Mark Miller

COO
Merritt Clubs
Speaker

Session details


Wednesday, October 24
4:00 PM - 5:15 PM

  • Room:   Salon A3
  • Session Number:   F03
  • Wednesday, October 24, 4:00 PM - 5:15 PM
  • Tracks:  
Discuss the role of the design, build and program space of the business Review integration of technology into programming Share tips on how the key to retention is the member engagement/experience Provide direction for coaches to best utilize functional space to increase PT/SGT revenues
Speaker
Mr  Matthew Wright

Head of Community & Education
Aktiv Solutions
Speaker

Session details


Thursday, October 25
10:30 AM - 11:45 AM

  • Room:   Salon A3
  • Session Number:   G03
  • Thursday, October 25, 10:30 AM - 11:45 AM
  • Tracks:  
Come and learn how Sherri McMillan, former IDEA Personal Trainer of the Year, has built a million dollar Personal Trainer business. She will share her story of how she built her business and brand in Vancouver WA, a suburb of 180,000 people, to be recognized in her community as the...
Speaker
Sherri McMillan

Owner
Northwest Personal Training
Speaker

Session details


Thursday, October 25
1:15 PM - 2:30 PM

  • Room:   Salon A3
  • Session Number:   I03
  • Thursday, October 25, 1:15 PM - 2:30 PM
  • Tracks:  
Leading a personal training department to success starts with its people and their development. Personal trainers are the heartbeat of your club, and making sure they have the tools for greatness is essential to lead and grow your business. The strategies discussed in this session will leave you with methods and ideas...
Speaker
Mr  Matthew Wright

Head of Community & Education
Aktiv Solutions
Speaker

Session details


Thursday, October 25
2:45 PM - 4:00 PM

  • Room:   Salon A3
  • Session Number:   J03
  • Thursday, October 25, 2:45 PM - 4:00 PM
  • Tracks:  
How do you figure out and select your “Tech Stack”? Learn different technologies that you can use to make your business thrive and grow – some may surprise you The conversation around integration What problem(s) are we trying to solve? How technology aids sales and retention When is better better than best?
Speaker
Kate Golden

Director of Operations
Newtown Athletic Club
Speaker

Session details


Thursday, October 25
4:30 PM - 5:45 PM

  • Room:   Salon A3
  • Session Number:   K03
  • Thursday, October 25, 4:30 PM - 5:45 PM
  • Tracks:  
This session is a discussion for owners leaders and managers about  enhancing sales and retention through employee and consumer engagement by leveraging T.E.C.H and technology. What is T.E.C.H.? It's not what you think. It's: Teach Engage Community build Human Touch  Find out how to use each to enhance your business. 
Speaker
Dennis Dumas

Omni Fight Club Managing Partner
DFIT Enterprises
Speaker

Session details


Friday, October 26
8:15 AM - 9:15 AM

  • Room:   Salon A3
  • Session Number:   L03
  • Friday, October 26, 8:15 AM - 9:15 AM
  • Tracks:  
Most leaders and managers in the fitness industry didn’t go to school to study accounting or finance.  However, in the role of leader or manager, having a solid foundation of the financial side of the business will allow us to manage by the data and make more informed decisions.  This...
Speaker
Luke Carlson

CEO
Discover Strength
Speaker

Session details


Friday, October 26
9:30 AM - 10:30 AM

  • Room:   Salon A3
  • Session Number:   M03
  • Friday, October 26, 9:30 AM - 10:30 AM
  • Tracks:  
Every fitness company MUST learn to innovate yet most fitness companies are not great innovators.  Innovation is not invention. Innovations are anything you deploy in your operation that add value for the customer and to your company.  In this session you will learn where you should spend time innovating, how...
Speaker
Blair McHaney

CEO
MXM
Speaker

Session details


Friday, October 26
10:45 AM - 11:45 AM

  • Room:   Salon A3
  • Session Number:   N03
  • Friday, October 26, 10:45 AM - 11:45 AM
  • Tracks:  
Human Resources, Strategic Thinking, Leadership/Management, Member Service/Experience, Technology, Financial Performance, Q&A
Speakers
Allison Flatley

CEO
Allison Flatley Consulting
Speaker

Bill McBride

Co-Founder, President & CEO; President & CEO
Active Wellness; BMC3
Speaker

Blair McHaney

CEO
MXM
Speaker

Kate Golden

Director of Operations
Newtown Athletic Club
Speaker

Session details